AVANGARDNI SERVIS d.o.o. – Travel Agency
Trading name: Avantgarde Service
Dolska 4, 20000 Dubrovnik, Croatia
OIB (Personal Identification Number): 25030544593
MBS (Company Registration Number): 090024517
Registered with: Court Register of the Commercial Court in Dubrovnik
Contact
E-mail: hello@avantgardeservice.com
Telephone: +385 99 203 46 51
Website: www.avantgardeservice.com
Contact hours:
Monday – Friday, 09:00 – 16:00
Payment Details
Bank Account / IBAN: HR82 2407 0001 1002 0953 4
BIC/SWIFT: OTPVHR2X
Bank: OTP banka d.d.
Bank address: Vukovarska 19, 20000 Dubrovnik, Croatia
Travel Agency Manager
Travel Agency Manager (Voditelj poslova):
Lejla Melkić
E-mail: hello@avantgardeservice.com
Telephone: +385 99 203 46 51
Written Complaints
The Client has the right to submit a written complaint regarding a service provided.
A written complaint may be submitted:
by e-mail:
hello@avantgardeservice.com
by post or in person:
Avangardni Servis d.o.o.
Dolska 4
20000 Dubrovnik
Croatia
Avangardni Servis shall acknowledge receipt of the complaint in writing and without delay.
Avangardni Servis shall respond to a written complaint in writing no later than 15 days from the date of receipt, clearly stating whether the complaint is accepted as justified.
Further information on the submission and handling of complaints is available in the General Terms and Conditions.
Supervisory Authority
Supervision of the provision of tourism services is carried out by the competent authority of the Republic of Croatia:
State Inspectorate of the Republic of Croatia – Tourism Inspection
Šubićeva 29
10000 Zagreb
Croatia
Related Documents
Further information on booking conditions, payments, cancellations, refunds and other terms governing the provision of services is available in the General Terms and Conditions.
Information on the collection, processing, retention and protection of personal data is available in the Privacy Policy, Personal Data Collection and Protection.
